PRIVACY & COOKIE POLICY
Pacific Signal Systems
Last Updated: 6 January 2026
1. Introduction
Pacific Signal Systems (“Pacific Signal”, “we”, “us”, or “our”) operates managed environments that support ongoing campaign and communications activity for organisations running continuous marketing programmes.
From our base in the Santa Clara / Bay Area region of California, we manage shared operational systems used to coordinate campaign schedules, materials, and delivery activity across multiple teams and regions.
This Privacy & Cookie Policy explains how we collect, use, store, and protect personal information when:
- You visit pacificsignalsystems.com
- You contact us
- You engage Pacific Signal Systems to operate campaign coordination environments
- You interact with systems we manage on behalf of clients
2. Company Details
Company Name:
Pacific Signal Systems
Headquarters:
Santa Clara, California, United States
Website:
https://www.pacificsignalsystems.com
Privacy Contact Email:
privacy@pacificsignalsystems.com
PRIVACY
3. Our Role in Data Processing
Depending on context, Pacific Signal Systems may act as:
A. Business (Controller)
When processing personal information for our own purposes, including:
- Website enquiries
- Commercial discussions
- Vendor engagement
- Recruitment enquiries
B. Service Provider / Processor
When operating campaign management and coordination environments on behalf of clients. In these cases:
- The client remains the data controller.
- Pacific Signal processes personal information strictly under contractual instruction.
4. Categories of Personal Information We Collect
A. Business Contact Information
Collected via website forms, email, or direct contact:
- Name
- Company name
- Job title
- Business email address
- Telephone number
- Information voluntarily submitted in enquiries
B. Campaign Environment Data (Client Systems)
When managing campaign coordination environments, we may process:
- User account identifiers
- Access logs
- Activity records
- Scheduling data
- Content coordination metadata
- Delivery tracking information
Where such data includes personal information, it is processed only under client instruction.
C. Website & Technical Information
When you visit our website, we may collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on pages
- Referral source
This information may be collected using cookies or analytics tools.
5. Why We Use Personal Information
We process personal information to:
- Respond to enquiries
- Operate and maintain campaign coordination environments
- Ensure continuity of service
- Monitor performance and reliability
- Maintain system security
- Improve operational processes
- Comply with legal obligations
Pacific Signal Systems does not sell personal information.
6. US Privacy Rights (Including California Residents)
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the CPRA.
To exercise your rights:
privacy@pacificsignalsystems.com
7. EU & UK GDPR Rights
If you are located in the European Union or United Kingdom, you may have certain data protection rights under applicable law.
8. Data Sharing
We may share personal information with service providers and advisers where required for operational or legal purposes.
9. International Data Transfers
Where required, appropriate safeguards are implemented for cross-border transfers.
10. Data Retention
We retain personal information only as long as necessary for operational and legal purposes.
11. Data Security
We implement appropriate technical and organisational safeguards to protect personal information.
COOKIES
12. What Are Cookies?
Cookies are small text files stored on your device when you visit a website.
13. Types of Cookies We Use
We use essential and analytics cookies where permitted by law.
14. Managing Cookie Preferences
You may adjust cookie settings via our banner or your browser.
15. Children’s Data
Our services are directed at professional users. We do not knowingly collect personal data from children.
16. Updates to This Policy
We may update this Privacy & Cookie Policy periodically.